Bingo Jili Privacy Policy – How We Handle Your Personal Data in the Philippines

1 Who We Are

Bingo Jili operates the online gaming platform accessible at bingojili.best. In the context of this Privacy Policy, "Bingo Jili", "we", "us", or "our" refers to the operators of this platform. We are the data controller responsible for the personal information collected from and about our players and website visitors.

This Privacy Policy applies to all personal data collected through your use of the Bingo Jili website, mobile platform, games, promotions, customer support interactions, and any other services we offer. It is intended to be read together with our Terms and Conditions.

2 Data We Collect

Bingo Jili collects the following categories of personal information:

We do not intentionally collect sensitive personal information such as health data, biometrics, or political views. If any such data is inadvertently shared in a support communication, it will not be processed for any purpose.

3 How We Collect Your Data

Bingo Jili collects your personal data through the following methods:

• Direct collection: Information you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automated collection: Technical data collected automatically when you access the platform, including IP address, device identifiers, and browsing behaviour on our site.
• Third-party sources: Identity verification providers who help confirm your identity as required by anti-money laundering regulations; payment processors who handle your transaction data.

When you register with Bingo Jili, you are asked to provide accurate and complete information. Providing false information may result in your account being closed in accordance with our Terms and Conditions.

4 How We Use Your Data

Bingo Jili uses the personal data we collect for the following purposes:

• To create, manage, and maintain your Bingo Jili player account.
• To process deposits, withdrawals, and all financial transactions on the platform.
• To verify your identity and age as required by anti-money laundering (AML) and know-your-customer (KYC) obligations.
• To operate and personalise your gaming experience, including showing you relevant game recommendations and promotions.
• To detect and prevent fraud, cheating, collusion, and other prohibited activities.
• To respond to your customer support inquiries and resolve any disputes.
• To send you account-related communications such as transaction confirmations, security alerts, and important policy updates.
• To send you promotional communications about Bingo Jili offers and new games — but only where you have consented or where we have a legitimate interest in doing so. You can opt out at any time.
• To comply with applicable Philippine laws and regulations, including reporting obligations to relevant authorities.
• To monitor platform usage for performance improvements and security purposes.

Bingo Jili does not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human oversight.

5 Legal Basis for Processing

We process your personal data under the following legal bases as recognised under the Philippine Data Privacy Act of 2012 (RA 10173):

• Contract performance: Processing necessary to provide the Bingo Jili service to you under our Terms and Conditions — including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with Philippine laws, including AML/KYC requirements, tax reporting, and obligations to regulatory authorities.
• Legitimate interests: Processing for fraud prevention, platform security, and general business improvement purposes, where these are not overridden by your rights.
• Consent: Processing for direct marketing communications and non-essential cookies, which you can withdraw at any time.

6 Who We Share Data With

Bingo Jili does not sell your personal data to any third party. We share data only in the following limited circumstances:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, InstaPay/PESONet providers, and card networks receive only the data necessary to process your transactions.
• Identity verification services: Third-party KYC providers who assist with verifying the identity and age of players during the verification process.
• Technology service providers: Hosting, cloud infrastructure, analytics, and customer support platform providers who operate under strict data processing agreements with Bingo Jili.
• Game providers: Licensed game developers whose software runs on the platform may receive anonymised session data for quality assurance purposes. They do not receive your full personal profile.
• Regulatory and law enforcement authorities: We are required by Philippine law to cooperate with relevant authorities, including reporting certain financial activities under AML regulations. We will share data when legally obliged to do so.

All third parties with whom Bingo Jili shares data are contractually bound to use it only for the specified purpose and to maintain appropriate security standards.

7 Data Retention

Bingo Jili retains your personal data for as long as your account is active and for a period following account closure as required by applicable law. Specifically:

• Account information and transaction records are retained for a minimum of five (5) years following account closure, in line with AML regulatory requirements.
• Identity verification documents are retained for the same period.
• Customer support communications are retained for a period of three (3) years.
• Technical and analytics data is retained for up to twenty-four (24) months.

Once the relevant retention period has expired and there is no longer a legal or operational requirement to hold the data, Bingo Jili will securely delete or anonymise your personal information.

8 Cookies & Tracking Technologies

The Bingo Jili platform uses cookies and similar technologies. Here is a straightforward summary of what we use and why:

• Essential cookies: Required for the platform to function — keeping you logged in, maintaining your session, and enabling secure transactions. These cannot be disabled without breaking core functionality.
• Performance cookies: Help us understand how players use the platform so we can identify and fix issues. Data is collected in aggregated, anonymised form.
• Preference cookies: Remember your settings such as preferred language or display options.
• Marketing cookies: Only used where you have given consent, to show you relevant promotions on the Bingo Jili platform. We do not use these to track your activity across other websites.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience on the platform.

9 Security Measures

Bingo Jili takes the security of your personal data seriously. We have implemented the following technical and organisational measures to protect your information:

• Encryption of data in transit using TLS/SSL protocols.
• Encryption of sensitive data at rest within our secure server infrastructure.
• Strict access controls — only authorised personnel with a legitimate need can access personal data.
• Regular security assessments and penetration testing of our platform.
• Two-factor authentication (2FA) available for player accounts.
• Monitoring systems to detect suspicious activity and potential security incidents.

In the event of a personal data breach that is likely to result in a risk to your rights, Bingo Jili will notify you and the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, as required by RA 10173.

10 Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by Bingo Jili:

• Right to be Informed: You have the right to know what personal data we collect about you and how it is used — which is the purpose of this policy.
• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Correct: If your personal data is inaccurate or incomplete, you have the right to have it corrected. You can update basic account information directly from your account settings.
• Right to Erasure: You may request the deletion of your personal data where there is no longer a legal or operational requirement to retain it. Note that some data must be retained for the mandatory periods described in Section 7.
• Right to Object: You have the right to object to certain types of processing, including direct marketing. To unsubscribe from promotional communications, use the opt-out link in any marketing email or contact support.
• Right to Data Portability: You may request your data in a commonly used, machine-readable format.
• Right to File a Complaint: If you believe Bingo Jili has mishandled your personal data, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact our support team at support@bingojili.best. We will respond to all verified requests within thirty (30) days.

11 Children's Privacy

The Bingo Jili platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from persons under 21 years of age. If we become aware that a minor has created an account or provided personal information, we will take immediate steps to close the account and delete the associated data.

If you are a parent or guardian and believe a minor has registered on Bingo Jili, please contact us immediately at support@bingojili.best.

12 Third-Party Links

The Bingo Jili platform does not contain links to external third-party websites. If the platform is ever updated to include references to external services, this policy will be updated accordingly, and those services will have their own separate privacy policies for which Bingo Jili is not responsible.

13 Changes to This Policy

Bingo Jili may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable law. When we make significant changes, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The "Effective" date at the top of this page indicates when the current version came into force. We encourage you to review this policy periodically. Continued use of the Bingo Jili platform following any update constitutes acceptance of the revised policy.

14 Contact & Complaints

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Bingo Jili has handled your personal information, please reach out to our team:

Email: support@bingojili.best
Website: bingojili.best
Support Hours: 24 hours a day, 7 days a week

We aim to respond to all privacy-related inquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

National Privacy Commission (NPC)
3rd Floor, Core G, GSIS Headquarters, Financial Center, Pasay City, Metro Manila
Website: privacy.gov.ph